Shipping Information

We ship with DHL and use freight forwarding for large products

Standard shipping is with DHL GoGreen, ensuring speed and security. Delivery takes place Monday through Saturday. We also deliver to DHL Packstations of your choice. Shipping costs will not be refunded if you return the product due to dissatisfaction. In this case, the buyer bears the return shipping costs and the original shipping costs.

Shipping costs Germany

From €80, we ship within Germany free of charge.
Below that, we charge a flat shipping fee of €4.90 within Germany.

Freight shipping for large grandfather clocks

For clocks that must be shipped by freight due to their size (e.g., grandfather clocks), we charge a surcharge of €80.00 within Germany and €250 within Europe. International shipping of these clocks is available upon request.

Shipping costs Europe

Austria: €7.50
Austria

France: €9.50
France

Zone 1: €12.50
Belgium, Denmark, Luxembourg, Monaco, Netherlands, Poland, Czech Republic

Zone 1 NON-EU: €13.00
Great Britain, Liechtenstein, Switzerland

Zone 2: €9.50
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain

Zone 3: €13.50
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 3 NON-EU: €15.00
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia

Shipping costs outside Europe

Zone 4: 39,00 €
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Turkey

Zone 5: 39,00 €
Canada

Zone 6: 49,00 €
USA, Australia, all other countries in Africa, South and Central America, Pacific island states

Attention when shipping to countries outside the EU (e.g., Switzerland)

When shipping to countries outside the EU, customs duties and import taxes may apply. The German VAT (19%) will not be charged and will be deducted from your order.

For more information on customs duties, please see, for example:

http://ec.europa.eu/taxation_customs/dds/cgibin/tarchap?Lang=DE

And for import sales tax, see:

http://auskunft.eztonline.de/ezto/Welcome.do

And specifically for Switzerland, see:

http://xtares.admin.ch/tares/login/loginFormFiller.do

Shipping costs can only be determined once items are in the shopping cart.